Collectiv.C (Pty) Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store information from clients and visitors to our website, in compliance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect personal information that you provide to us voluntarily when you:

• Submit project or service requests
• Provide materials for your projects (e.g., images, designs, or other creative assets, especially for weddings)
• Contact us for inquiries or quotes

The information we may collect includes:

• Name, email address, phone number, and billing information
• Images or creative materials provided for your project
• Any other information relevant to completing your project

2. How We Use Your Information

We use your personal information solely to:

• Complete the work or projects you have commissioned
• Communicate with you regarding your project, updates, or queries
• Fulfill our contractual obligations

For wedding clients or any projects where images are provided, we use the images exclusively for the purposes of creating your commissioned work. We do not use your images for marketing, social media, or any external purposes without your explicit consent.

3. Data Sharing and Security

• We do not sell, trade, or share your personal information with third parties, except where required by law.
• Your personal information is stored securely, and we take appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse.

4. Retention of Information

We retain your personal information only as long as necessary to fulfill your project and comply with legal obligations. Once your project is complete and there is no legal requirement to retain the data, it will be securely deleted.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Withdraw consent for the use of your images at any time (for example, for marketing purposes, if previously granted)

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Lienkie Kotze  |  Collectiv.C (Pty) Ltd  |  info@collectivc.co  |  +27794557841